This Privacy Policy explains how information about you is collected, used, and disclosed by

This Privacy Policy does not apply to information on other websites or web services that may be
owned or run by

The website,, is owned and operated by Duhaloka Group. This policy sets forth the privacy policy for this website only. We reserve the right to update the privacy policy, please check periodically for changes. Your continued use of the service constitutes your acceptance of those changes.

What Duhaloka Collect?

In order for you to create an account on Duhaloka and use our services, we need to collect and process some information. Depending on your use of the Services, that may include:
information (such as your name, email and postal addresses, telephone number, and country of residence) that you provide by completing forms on Duhaloka, including if you register as a user of the Services, subscribe to our newsletters, upload or submit any material through Duhaloka, or request any information;

  • Your login and password details, in connection with the account sign-in process;
  • Details of any requests or transactions you make through the Services;
  • Information about your activity on and interaction with Duhaloka, such as your IP address and the type of device or browser you use;
  • Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem); and
  • Information that you submit to Duhaloka in the form of comments, contributions to discussions, or messages to other users.


We may use cookies on our Website which enables us to collect standard Internet log information and visitor behavior information. You can set your browser not to accept cookies. However, in a few cases some of our Site features may not function if you remove cookies from your browser.

Protecting information

We are committed to maintain the security of your personal information. There will be appropriate security procedures in place and technical and organizational measures to safeguard your personal information.


What’s Private?

This data will not be publicly displayed or revealed to other users:

  • Any payment information you provide
  • Your password details
  • Your IP address
  • Your phone number
  • Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem)

We don’t give your personal information to any third-party services, except when it’s necessary to provide Duhaoka’s Services (like when we partner with payment processors). When we share data with third-party services that support our delivery of the Duhaloka Services, we require that they protect your personal information to the same standards we do.  We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect Duhaloka’s legal rights.


What We Share With Campaign Creators
When you donate to a Campaign, the Campaign’s creator will know your account name and the amount you have pledged. Creators never receive Donor’ credit card details or other payment information.


What’s Public
When you create an account, we create a basic profile page for you on Duhaloka, containing your account name, the date the account was created, and a list of projects you have donated to or launched. Whenever your account name appears on Duhaloka (for instance, when you post comments, send messages, or donate to a projects), people can click your account name to see your profile. The profile is not searchable on Duhaloka or via search engines like Google. Here are some of the things that will be publicly viewable on your profile, or elsewhere on


  • The account name, and the date it was created
  • Any information you choose to add to your profile (like a picture, bio, or your location)
  • Projects you’ve backed (but not pledge amounts or rewards chosen)
  • Projects you’ve launched
  • Any comments you’ve posted on Duhaloka
  • If you have “Liked” a project update

Please note that each project page lists the community of users who have donated to a Campaign. If you don’t want others to see your name in a campaign donors tab, choose an account name that is not identifiable.
Creators are also asked to verify their identities before launching a project. Once this has been done, the creator’s Verified Name will be publicly displayed on their account profile and on any projects they launch.


Use of Your Personal Information
We will use the personal information you provide to:

  • Identify you when you sign in to your account;
  • Enable us to provide you with the Services;
  • Send you marketing communications we think you may find useful, but only in accordance with your email preferences;
  • Present Campaigns to you when you use the services which we believe will be of interest based on your geographic location and previous use of the Services;
  • Administer your account with us;
  • Enable us to contact you regarding any question you make through the Services;
  • Analyze the use of the Services and the people visiting to improve our content and Services; and
  • Use for other purposes that we may disclose to you when we request your information.

We take security to your data and preserving your privacy very seriously. We never post anything to your Facebook, Twitter, or other third-party accounts without your permission. Duhaloka Campaign Creators never receive donors’ credit card details or other payment information. We do not and will not sell your data.


We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt out of any marketing communications we send.  We will send you email relating to your personal transactions. You will also receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time.We may send you service-related announcements on the rare occasions when it is necessary to do so.


To modify or delete the personal information you have provided to us, please log in and update your profile. We may retain certain information as required by law or for necessary business purposes.  On request, we will give you a copy of all the personal information about you that we hold. This information is subject to a fee not exceeding the prescribed fee permitted by law.  People under 18 (or the legal age in your jurisdiction) are not permitted to use Duhaloka on their own, and so this privacy policy makes no provision for their use of Duhaloka.
Information that you submit through the Services may be transferred to countries other than where you reside (for example, to our servers locations). We will protect all information we receive in accordance with this privacy policy.


If you have a questions, comments or concerns about this privacy policy, please contact us at:
By email: